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Delivery & Returns

We have many cannabis seed delivery options, and are renowned for our super stealthy shipping!

Call Us

+44 (0)333 6666 420

Hours

M-F: 8am-5pm
S-S: 11am – 5pm

Delivery Options

Please be aware of your country’s rules on importing seeds.

Seeds and growing maybe legal within your State but still illegal to import seeds into your country without an import permit and phytosanitary certificate.

Carefully choose your shipping options at checkout.

 

Regular Airmail

Seeds are sent in the original breeder packs in a padded envelope. The customs label will have a description of “Railway/car model parts”. Regular airmail is not tracked and if you do not receive your order, we will not be able to replace/resend it.

Regular Airmail + Super Stealth

Seeds are taken out of original breeder packs and placed in either small, numbered zip lock bags, or in corrugated holes of cardboard and sent as a letter in a padded envelope (depending on how many seeds have been ordered). We will email you “seed codes” so you can tell which seeds are which when they arrive. (If you would like the breeder packs to be sent on, please request this in customer notes at the time of ordering). The customs label will have the description of “letter” or “Railway/car model parts”. Regular Airmail is not tracked and if you do not receive your order, we will not replace/resend your order.

Courier Tracked + Super Stealth + Insurance

Insured up to £150-£400. It is a little bit costly, but courier has been our safest and quickest method of shipping.

Seeds taken out of breeder packs and placed in small, numbered zip lock bags, wrapped in some bubble wrap and placed in a hidden pocket of a shoulder bag. We will email you “seed codes” so you know which seeds are which. We can also send you a video of how to find the seeds in the bag. (If you would like the breeder packs to be sent on, please request this in customer notes at the time of ordering).

We normally use DHL, and UPS, TNT and FedEx, depending on destination country. The customs documentation will declare we are sending a “Cotton Eco shoulder bag”. You can track your package on the courier’s website. If your package does not show delivered on the tracking, we will resend your order up to the value of £400. Couriers request a signature upon receiving your package. If you are out and they message you asking permission to leave the parcel without a signature and you agree to this, we or the courier company cannot be held responsible if it goes missing and we will not resend your order. It is better to opt for a different delivery time when you will be in, or arrange to pick up.

Returns Policy

Please contact us immediately if there are any issues with your order – we cannot rectify historic orders so it is imperative you contact us immediately.

Standard Tracked

Seeds are sent in the original breeder packs in a padded envelope. The customs label will have a description of “Railway/car model parts”. Your package is digitally tracked, and you can see its progress of your package on your country’s national postal site. If your order is stopped at customs or is lost in the postal system and you do not receive your order, we can not replace/resend your order. We will offer a 30% discount to reorder if tracking shows it has not been delivered. If the tracking shows it has been delivered to the correct address and you inform us that you, have not received your package, we will not offer a 30% discount.

Standard Tracked + Stealth

Seeds are sent in the original breeder packs. Your seed packs are put amongst a craft/toy set. The customs label will have the description of “craft/toy set”. Your package is digitally tracked, and you can see its progress of your package on your country’s national postal site. If your order is stopped at customs or is lost in the postal system and you do not receive your order, we will not replace/resend your order, but will offer a 30% discount to reorder if the tracking shows it has not been delivered. If the tracking shows it has been delivered to the correct address and you inform us that you, have not received your package, we will not offer a 30% discount.

Standard Tracked + Super Stealth

Seeds are taken out of original breeder packs and placed in either small, numbered zip lock bags or in corrugated holes of cardboard. The cardboard is stuck to the inside of the box of a craft toy/set, or if in small zip lock bags, they are concealed within a craft set. We also send superstealth in craft bead sets. seeds are mixed in with the beads, and if the order is large, we will use a cotton shoulder bag with a hidden pocket, we email you “seed codes” so you know which seeds are which. (If you would like the breeder packs to be sent on, please request this in customer notes at the time of ordering). The customs label will have the description of “craft/toy set – used”.

Your package is digitally tracked and you can see its progress on your country’s national postal site. If your order is stopped at customs or is lost in the postal system and you do not receive your order, we will not replace/resend your order, but will offer a 30% discount to reorder if the tracking shows it has not been delivered. If the tracking shows it has been delivered to the correct address and you inform us that you, have not received your package, we will not offer a 30% discount.

Standard Tracked + Super Stealth + Insurance

Insured for up to £150-£400. Seeds are taken out of original breeder packs and placed in either small, numbered zip lock bags or in the corrugated holes of cardboard. The cardboard is stuck to the inside of the box of a craft toy/set, or if in small zip lock bags, they are concealed within a craft/toy set. We also send superstealth in craft bead sets, seeds are mixed in with the beads, and if the order is large, we will use a cotton shoulder bag with a hidden pocket, we email you “seed codes” so you know which seeds are which. (If you would like the breeder packs to be sent on, please request this in customer notes at the time of ordering). The customs label will have the description of “craft/toy set – used”.

Your package is digitally tracked, and you can see its progress of your package on your country’s national postal site. If your order is stopped at customs or does not show delivered on the tracking, we WILL send your order again to you one more time. If it shows delivered on the tracking, we will not resend.